Introduction

Our Privacy Statement outlines how we collect, use, and protect the personal information generated or provided through this Website and our products or services. The following sections detail the scope of our Website Privacy Statement.

General

This Website Privacy Statement (“Privacy Policy”) is an integral part of the Terms and Conditions of Website Use (“Terms and Conditions”) that govern the processing of any personal data collected through this Website. By accessing this Website, you acknowledge and agree to these Terms and Conditions and our Privacy Statement.

Please note that this Website uses cookies to enhance user experience and for statistical and analytical purposes. For more information on how we use cookies, please refer to our Cookie Policy.

PROJECT SUPPORT SERVICES ASIA (PSSA) is the controller of all personal data processed in accordance with this Privacy Statement. Your continued use of the Website confirms that you have read, understood, and consented to the processing of your personal data as outlined in this Privacy Statement and Terms and Conditions.

Definition

“Personal Data” refers to any information that can be used to identify an individual, whether directly or indirectly, and any other information held by our Company, its representatives, or service providers. This includes factual details, opinions about an individual, and any Company-related intentions concerning an individual.

Types of Information We Collect

PSSA may process personal data based on the following categories of information:

• Information collected through our Website

• Data obtained from our business activities

• Information gathered through the manufacture and sale of our products or services

Collection of Personal Data

We collect personal data that you provide when using the Website. Many of our business activities require us to collect personal data to fulfill our services or obligations. This includes:

1. Information You Provide to Us

This may include, but is not limited to:

• Name, address, telephone number, email address, job title, employer, and other relevant details.

• Information is collected through Website interactions, such as contacting us, applying for jobs, subscribing to newsletters, commenting on content, or uploading and downloading materials.

• Any details shared in online forums (Note: PSSA does not combine forum activity with personal data from user accounts).

2. Information We Collect or Generate About You

• Contact history is used to track inquiries and ensure customer satisfaction.

• Activity data regarding document permissions, access logs, and modifications.

3. Information from Other Sources

• Cookies and technical data collected during Website visits (Refer to our Cookie Policy).

• Anonymized data is processed for research and analytical purposes.

4. Protection of Children’s Privacy

• Children under the age of 16 must obtain the consent of a parent or guardian before submitting their data.

• PSSA complies with all applicable child protection laws in the regions where it operates.

• If a minor submits personal data, we are not responsible for its collection; however, we will take appropriate measures as required by law.

Purpose of Processing Personal Data

PSSA may process personal data for one or more of the following reasons:

• To enhance Website functionality and user experience.

• For customer and stakeholder administration.

• To send newsletters and relevant updates.

• To communicate about our products, services, and business.

• To comply with legal obligations and industry regulations.

• For cybersecurity measures, including preventing cyber threats and unauthorized access.

• To assess job applications and recruitment purposes.

• For setting up user accounts and access management.

• For security monitoring, statistical analysis, and fraud prevention.

• For research, development, and marketing initiatives.

Legal Basis for Processing Personal Data

We process personal data under the following lawful bases:

• Contractual necessity – To fulfill obligations to our clients.

• Legal Compliance – Adhering to all applicable laws and regulations.

• Legitimate interests – To improve our business operations and security.

• User consent – Where required, such as for marketing purposes.

Marketing & Opt-Out Options

If you do not wish for your personal data to be used for direct marketing, you can opt-out by emailing info@PSSAsia.com.  Additionally, all marketing communications contain opt-out instructions.

How We Safeguard Your Information

We take extensive precautions to protect your personal data against unauthorized access, misuse, or loss. Our security measures include:

• Restricted access to personal data within our organization.

• Secure storage and encryption protocols.

• Regular audits and compliance checks.

• Employee training on data protection and confidentiality.

• Physical security measures for data storage locations.

Data Retention Policy

We retain personal data based on the following criteria:

• A retention period is necessary for business purposes, such as fulfilling contractual obligations.

• Legal and regulatory requirements dictating mandatory retention periods.

Your Rights Over Your Personal Data

As an individual, you have the following rights:

• Access – Obtain information on the personal data we hold about you.

• Correction – Request corrections to inaccurate or incomplete data.

• Deletion – Request data erasure where appropriate.

• Restriction – Request limited processing of your data.

• Objection – Object to data processing based on legitimate interests.

• Data portability – Request personal data in a machine-readable format.

• Withdrawal of consent – Withdraw consent where applicable.

• Complain – File a complaint with the relevant data protection authority.

To exercise these rights, contact info@PSSAsia.com.

Questions & Concerns

If you have any concerns or questions about your personal data, please email info@PSSAsia.com. We strive to address privacy-related questions promptly and effectively.

Updates to This Privacy Statement

PSSA may update this Privacy Statement periodically without prior notice. Continued use of the Website signifies acceptance of the revised Privacy Policy.